
Claims Advantage is a focused review and improvement engagement that strengthens the clarity, empathy, and effectiveness of your claims communications, delivering tangible improvements in 2–4 weeks.
Structured review of a claims journey
Clear prioritisation of high-impact improvements
Implementation of 3–6 priority communications
Practical next-step roadmap
Duration: 2–4 weeks
Fixed scope, low client effort
Led end-to-end by Cadence
No heavy governance
No system access required
Life & TPD insurers
General insurers
Health insurers
Administrators managing claims communications

Claims Advantage is a focused engagement that reviews your claims communications and delivers targeted improvements, so you see tangible benefits immediately.
Cadence specialises in enterprise communications where customer experience, operations, and regulation intersect. All of our experts have many years experience with large scale, often regulated customer communications for enterprise.
Claims Advantage is delivered using Cadence’s Communications Advisory approach applied specifically to claims, leveraging our experience in insurance claims communications.
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Cadence Communications Australia Pty Ltd - All Rights Reserved.
ABN 2468 408 8220
Suite 101, 6-8 Clarke Street, Crows Nest NSW 2065
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