// 00 · About
Cadence is a team of communication industry specialists who know how enterprise customer communications work best. We engage with your team to make sure every message does what it was designed to do. It must inform, support and move your business forward.
The team
We bring together strategists, communication designers and technologists so the thinking, the craft and the build never get handed across a wall. One team, one cadence, end to end.
The result is communications you can actually run. Clear, consistent, on-brand, compliant, and tuned to drive measurable outcomes for your customers and your business.
How we work
We start by understanding your customers, your operating model and the regulatory ground you stand on. Then we design something that fits, not something off a shelf.
Partnership is the operating mode. We work alongside your people, transfer capability as we go, and stay on the hook for outcomes long after go-live.
Practice
Cadence helps organisations improve how they communicate with their customers across every channel. We combine deep expertise in customer communications, digital transformation and AI-enabled storytelling to deliver clear, consistent and effective communications at scale.
We work as trusted advisors and delivery partners, supporting strategy, implementation and ongoing optimisation to turn complex communication challenges into measurable business outcomes.
Sustainability
We help clients meet their ESG goals by optimising digital communications, reducing waste and leveraging technology for more sustainable customer interactions.
Our approach goes beyond compliance. Through responsible practices, ethical partnerships and continuous innovation, we drive efficiency while contributing to a better future for generations to come.
Managing partners
Founder & Managing Partner
Kim has spent decades building and scaling businesses, most recently leading major communications organisations and the technology behind some of the region's most recognised brands. He's at his best building high-performing teams that help organisations connect with their customers in better ways.
LinkedIn →
Founder & Managing Partner
Dave brings 25+ years in enterprise communications, helping clients reshape how they connect with their customers. He's led global change programs and spent years in product management, taking new solutions to market. His focus: streamlining operations and lifting the customer communication experience.
LinkedIn →Join our team
Whether you're extracting business requirements, mapping a customer experience, managing projects, configuring software or writing code, we'd love to hear from you.
Send us your CV →Start a conversation
